incidentio

Manage incidents with incident.io

Overview

Integrate incident.io into the workflow. Manage incidents, actions, follow-ups, workflows, schedules, escalations, custom fields, and more.

How to automate incidentio with Sim

  1. Create a free account

    Sign up at sim.ai in seconds. No credit card required. Your workspace is ready immediately.

  2. Add a incidentio block

    Open a workflow, drag a incidentio block onto the canvas, and paste in your incidentio API key.

  3. Configure, connect, and run

    Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your incidentio automation is live.

Supported tools

44 incidentio tools available in Sim

List Incidents

List incidents from incident.io. Returns a list of incidents with their details including severity, status, and timestamps.

Create Incident

Create a new incident in incident.io. Requires idempotency_key, severity_id, and visibility. Optionally accepts name, summary, type, and status.

Show Incident

Retrieve detailed information about a specific incident from incident.io by its ID. Returns full incident details including custom fields and role assignments.

Update Incident

Update an existing incident in incident.io. Can update name, summary, severity, status, or type.

List Actions

List actions from incident.io. Optionally filter by incident ID.

Show Action

Get detailed information about a specific action from incident.io.

List Follow-ups

List follow-ups from incident.io. Optionally filter by incident ID.

Show Follow-up

Get detailed information about a specific follow-up from incident.io.

List Users

List all users in your Incident.io workspace. Returns user details including id, name, email, and role.

Show User

Get detailed information about a specific user in your Incident.io workspace by their ID.

List Workflows

List all workflows in your incident.io workspace.

Show Workflow

Get details of a specific workflow in incident.io.

Update Workflow

Update an existing workflow in incident.io.

Delete Workflow

Delete a workflow in incident.io.

List Schedules

List all schedules in incident.io

Create Schedule

Create a new schedule in incident.io

Show Schedule

Get details of a specific schedule in incident.io

Update Schedule

Update an existing schedule in incident.io

Delete Schedule

Delete a schedule in incident.io

List Escalations

List all escalation policies in incident.io

Create Escalation

Create a new escalation policy in incident.io

Show Escalation

Get details of a specific escalation policy in incident.io

List Custom Fields

List all custom fields from incident.io.

Create Custom Field

Create a new custom field in incident.io.

Show Custom Field

Get detailed information about a specific custom field from incident.io.

Update Custom Field

Update an existing custom field in incident.io.

Delete Custom Field

Delete a custom field from incident.io.

List Severities

List all severity levels configured in your Incident.io workspace. Returns severity details including id, name, description, and rank.

List Incident Statuses

List all incident statuses configured in your Incident.io workspace. Returns status details including id, name, description, and category.

List Incident Types

List all incident types configured in your Incident.io workspace. Returns type details including id, name, description, and default flag.

List Incident Roles

List all incident roles in incident.io

Create Incident Role

Create a new incident role in incident.io

Show Incident Role

Get details of a specific incident role in incident.io

Update Incident Role

Update an existing incident role in incident.io

Delete Incident Role

Delete an incident role in incident.io

List Incident Timestamps

List all incident timestamp definitions in incident.io

Show Incident Timestamp

Get details of a specific incident timestamp definition in incident.io

List Incident Updates

List all updates for a specific incident in incident.io

List Schedule Entries

List all entries for a specific schedule in incident.io

Create Schedule Override

Create a new schedule override in incident.io

Create Escalation Path

Create a new escalation path in incident.io

Show Escalation Path

Get details of a specific escalation path in incident.io

Update Escalation Path

Update an existing escalation path in incident.io

Delete Escalation Path

Delete an escalation path in incident.io

Frequently asked questions

Sim's incidentio integration lets you build AI-powered workflows that automate tasks in incidentio without writing code. Manage incidents with incident.io You can connect incidentio to hundreds of other services in the same workflow — from CRMs and spreadsheets to messaging tools and databases.

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