What can I automate with Gong in Sim?

With Sim you can: List Calls; Get Call; Get Call Transcript; Get Extensive Calls; List Users; and 13 more tools. Each action runs inside an AI agent block, so you can combine Gong with LLM reasoning, conditional logic, and data from any other connected service.

How do I connect Gong to Sim?

Getting started takes under five minutes: (1) Create a free account at sim.ai. (2) Open a new workflow. (3) Drag a Gong block onto the canvas. (4) Authenticate your account to connect. (5) Choose the tool you want to use, wire it to the inputs you need, and click Run. Your automation is live.

Can I use Gong as a tool inside an AI agent in Sim?

Yes — this is one of Sim's core capabilities. Instead of hard-coding when and how Gong is used, you give an AI agent access to Gong tools and describe the goal in plain language. The agent decides which tools to call, in what order, and how to handle the results. This means your automation adapts to context rather than breaking when inputs change.

How do I list calls with Gong in Sim?

Add a Gong block to your workflow and select "List Calls" as the tool. Fill in the required fields — you can reference outputs from earlier steps, such as text generated by an AI agent or data fetched from another integration. No code is required.

How do I trigger a Sim workflow from Gong automatically?

Add a Gong trigger block to your workflow and copy the generated webhook URL. Paste that URL into Gong's webhook settings and select the events you want to listen for (Gong Webhook, Gong Call Completed). From that point on, every matching event in Gong instantly fires your workflow — no polling, no delay.

What data does Sim receive when a Gong event triggers a workflow?

When Gong fires a webhook, Sim receives the full event payload that Gong sends — typically the record or object that changed, along with metadata like the event type and timestamp. Inside your workflow, every field from that payload is available as a variable you can pass to AI agents, conditions, or other integrations.

What Gong tools does Sim support?

Sim supports 18 Gong tools: List Calls, Get Call, Get Call Transcript, Get Extensive Calls, List Users, Get User, Aggregate Activity, Interaction Stats, Answered Scorecards, List Library Folders, Get Folder Content, List Scorecards, List Trackers, List Workspaces, List Flows, Get Coaching, Lookup Email, Lookup Phone.

Is the Gong integration free to use?

Yes — Sim's free plan includes access to the Gong integration and every other integration in the library. No credit card is needed to get started. Visit sim.ai to create your account.

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Gong

Revenue intelligence and conversation analytics

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Overview

Integrate Gong into your workflow. Access call recordings, transcripts, user data, activity stats, scorecards, trackers, library content, coaching metrics, and more via the Gong API.

How to automate Gong with Sim

Create a free account
Sign up at sim.ai in seconds. No credit card required. Your workspace is ready immediately.
Add a Gong block
Open a workflow, drag a Gong block onto the canvas, and authenticate your account.
Configure, connect, and run
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Gong automation is live.

Real-time triggers

Connect a Gong webhook to Sim and your workflow fires the instant an event happens — no polling, no delay.

Gong Webhook

Generic webhook trigger for all Gong events

Gong Call Completed

Trigger workflow when a call is completed and processed in Gong

Workflow templates

Ready-to-use workflows featuring Gong. Click any to build it instantly.

Supported tools

18 Gong tools available in Sim

List Calls

Retrieve call data by date range from Gong.

Get Call

Retrieve detailed data for a specific call from Gong.

Get Call Transcript

Retrieve transcripts of calls from Gong by call IDs or date range.

Get Extensive Calls

Retrieve detailed call data including trackers, topics, and highlights from Gong.

List Users

List all users in your Gong account.

Get User

Retrieve details for a specific user from Gong.

Aggregate Activity

Retrieve aggregated activity statistics for users by date range from Gong.

Interaction Stats

Retrieve interaction statistics for users by date range from Gong. Only includes calls with Whisper enabled.

Answered Scorecards

Retrieve answered scorecards for reviewed users or by date range from Gong.

List Library Folders

Retrieve library folders from Gong.

Get Folder Content

Retrieve the list of calls in a specific library folder from Gong.

List Scorecards

Retrieve scorecard definitions from Gong settings.

List Trackers

Retrieve smart tracker and keyword tracker definitions from Gong settings.

List Workspaces

List all company workspaces in Gong.

List Flows

List Gong Engage flows (sales engagement sequences).

Get Coaching

Retrieve coaching metrics for a manager from Gong.

Lookup Email

Find all references to an email address in Gong (calls, email messages, meetings, CRM data, engagement).

Lookup Phone

Find all references to a phone number in Gong (calls, email messages, meetings, CRM data, and associated contacts).

Frequently asked questions

Sim's Gong integration lets you build AI-powered workflows that automate tasks in Gong without writing code. Revenue intelligence and conversation analytics You can connect Gong to hundreds of other services in the same workflow — from CRMs and spreadsheets to messaging tools and databases.

Start automating Gong today

Build your first AI workflow with Gong in minutes. Connect to every tool your team uses. Free to start — no credit card required.

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Gong

Overview

How to automate Gong with Sim

Create a free account

Add a Gong block

Configure, connect, and run

Real-time triggers

Workflow templates

Sales call analyzer

Supported tools

Frequently asked questions

Start automating Gong today